Support
ColorJoy Support
Contact Us
If you need help with ColorJoy, please contact us by email. Include your device model, system version, app version, and a short description of the issue.
[email protected]Common Help Topics
- If artwork does not load, check your internet connection and reopen the app.
- If coloring progress looks out of date, return to the gallery and open the artwork again.
- If saving artwork fails, check that ColorJoy has permission to add images to your photo library.
- If sound or haptic feedback is not expected, review the options in Settings.
Privacy
ColorJoy uses a guest session to load artwork, sync coloring progress, verify subscription state, and apply ad eligibility rules. Subscription purchases are handled by the app stores, and ads may be provided through Google AdMob when enabled.
Read the ColorJoy Privacy Policy for more information.
Terms
Read the ColorJoy Terms of Service for subscription, restore purchase, advertising, rewarded ad, and app usage terms.